Terms & Conditions

Who you are buying from

Soloneur is a brand of Soloatlas Technologies Private Limited, a company registered in India under CIN U85499DL2026PTC468851, with its registered office at G-81 & G-82 (Old No.), G-23-A, Pvt. Office No-201, Laxmi Nagar, East Delhi, Delhi – 110092. Your contract is with that company.

Questions, complaints and refund requests: support@soloneur.in. We are open monday to saturday, 10am to 7pm ist.

What you are buying

A Soloneur membership giving access to the course tracks, live sessions and tools described on the plan you selected, for the period stated at purchase.

Payment in instalments

Where a seat is held with a part payment, the balance is payable to complete your membership. Membership access begins once the full amount is received. A part payment is adjustable against the balance and is not a separate charge.

The balance is due within 48 hours of the part payment. If it is not paid by then, the seat is released and we may sell it to someone else.

Losing the seat is not the same as losing the money. What you paid can be refunded on request within 72 hours of paying, provided you have not attended a live session.

After 72 hours it is no longer refundable in cash. It is not kept for nothing either: we will contact you and provide access to one or more Soloneur courses, or other digital content, of a value we consider fair against what you paid. What is provided is our decision, made after speaking with you, and is not exchangeable for cash.

Prices and taxes

All prices are in Indian Rupees and include GST where it applies. The amount shown before you pay is the amount charged; we add nothing afterwards.

A membership is a one-time purchase for the period stated. There is no recurring charge, no auto-renewal and no stored mandate.

Refunds

Refunds are available within 72 hours of purchase provided no live session has been attended. Requests after that window, or once a live session has been attended, are at Soloneur's discretion.

No income guarantee

Soloneur provides education and tools. Results depend on your own effort and vary from person to person. No specific income or outcome is promised, and nothing here should be read as a projection of earnings.

Your data

The details you enter are used to create and support your account. The partner who introduced you is recorded against your membership.

Community feed: when you enrol, your first name, the city or state you are joining from, and the programme you joined may be shown on Soloneur's pages as recent community activity — for example, "Priya from Jaipur joined Core membership". Your surname, email address, phone number and the amount you paid are never shown. To be left out, write to support@soloneur.in and we will remove you from the feed.

How access is delivered

Membership is delivered online. Access to the platform is granted to the email address entered at checkout, normally within a few minutes of payment being confirmed and in any case within 24 hours.

Nothing is shipped. There are no delivery charges, and no physical goods form part of a membership, other than any merchandise separately earned through the partner programme.

Growth Partners

Members may introduce others and earn a commission on memberships they sell. Commission is earned on sales that are paid for and not refunded, and is paid out according to the schedule shown in the Payouts screen.

A Growth Partner is an independent introducer, not an employee or agent of Soloneur, and may not make claims on Soloneur's behalf — in particular any promise of earnings.

Taking part is not something a membership buys. We decide who is admitted to the programme and may decline, pause or end anyone's participation, and buying a plan does not create a right to a partner link or to commission.

Acceptable use

Course videos, materials and tools are licensed to you personally. Sharing account credentials, downloading or re-uploading course videos, or reselling access is a breach of these terms and may end a membership without refund.

What we are responsible for

We are responsible for providing the access you paid for. If we fail to, your remedy is the access itself or a refund of what you paid, at our option.

We are not responsible for outcomes you do or do not achieve, for decisions you take in your own business, or for losses that do not follow directly from our failure to deliver. Nothing here limits liability that cannot be limited under Indian law.

Changes

We may change these terms, and we may change or withdraw parts of a plan. A change never applies retrospectively to a membership already bought: what you purchased is governed by the version of these terms you accepted, and its version number is recorded against your enrolment.

Complaints

If something is wrong, write to support@soloneur.in. We acknowledge every complaint within 48 hours and aim to resolve it within 30 days.

If you are not satisfied, escalate to our Grievance Officer, Abhishek Singh, at grievance@soloneur.in — Soloatlas Technologies Private Limited, G-81 & G-82 (Old No.), G-23-A, Pvt. Office No-201, Laxmi Nagar, East Delhi, Delhi – 110092.

You may also contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.

Governing law

These terms are governed by the laws of India, and the courts at Delhi have exclusive jurisdiction over any dispute arising from them.